This is a summary
of our service offering and areas of expertise.
If you would like
to additional information on how we can help your organization
operate more effectively in these areas, please send us an email
using the
Contact Us
page
or call us toll free using
RingMe.
Sales
Processionals: Hiring & Selection
We love
working with our client's customer facing positions ... especially
sales professionals. This is because hiring a top
producer in a sales job has an immediate and dramatic impact on a
company's top and bottom lines. We will assess Sales
Drive, Closing The Sale, Call Reluctance, Intellectual Compatibility
with the job, Prospecting Skills ... and much more.
Sales Professionals: Profiling
/ Hiring Top
Performers
The best way to determine what behavioral traits, intelligence level
and natural occupational interests are required for top performance
is to assess your existing employees who are excelling in the job
... and then use that success pattern to measure candidates.
Additionally, we will use the assessment results for middle and poor
producers to help management develop coaching / mentoring
interventions ... or help recognize that the candidate is simply not
a good match for the job .. and no amount of training /
mentoring will help them succeed.
Customer Service:
Profiling / Hiring Top
Performers
Customer Service departments are
plagued by high turnover. It's so common, it is accepted as
inevitable in many organizations. It does not have to be so.
We will profile your best reps and use the pattern created from
their combined scores as the basis for you to hire more people just
like them.
Executives & Management: Hiring & Selection
Profiles International
assessments are the leading assessment tools in the industry.
These assessments utilize a highly flexible and exclusive Job Fit™ technology. This
process combines tested and reliable data derived from our
pre-employment screening assessment system coupled with a job analysis
that is
customized for your Executive & Management positions. We create a benchmark by
which you can hire Executives & Managers who best fits your key
management jobs and your company.
Business Analytics and Assessment Data
(If
You Can't Measure It ... You Can't Manage It.)
I believe that this dimension of my
practice presents significant value for my clients.
When I build a Top Performer Job Pattern, I use the assessment
results *and* the company's top performer KPI (Key Performance
Indicator) data. I will *link* the two data sets
together and create a framework for determining the probability of a
candidate's job success ... and will also create an ROI model
that we will use to track and improve the client's selection /
promotion process. I have an
extensive background in business management, so I will give you the
kind of data you can actually *use* to make hiring / promotion decisions.
Compatibility / Conflict Analysis
This is a unique service that has
been helped many clients offer a positive intervention for a Manager
& Subordinate who just can't seem to get along. We assess both
people and help them to re-frame their perspectives on their
differences ... and appreciate them ... rather than be aggravated by
them.
Team Analysis & Team Development
Achieving team goals is
accelerated when team leaders have the benefit of Profiles Team
Analysis, the team development tool for building stronger, more
effective teams. It helps team members form habits of success to
carry them forward in their careers. Team members also build the
confidence that comes from achieving team objectives.
Thousands of organizations across the world are using Profiles Team
Analysis to promote organizational excellence and superior team
development. The assessment is a tangible and valuable team
development tool for strengthening any work team
Leadership Development
Developing the skills and the
methods used by successful managers has a tremendous impact on an
organization’s productivity. A powerful initiative for effecting
improvement in a manager's leadership skill is a 360 degree feedback
system.
The CheckPoint 360° surveys 70 specific job skills, which fall into
eight universal management and leadership competencies and 18 skill
sets. Multi-rater feedback surveys are completed by managers, their
bosses, their peers, and the people who report to them. The data are
compiled into thorough and concise reports for managers to see how
their job performance is evaluated by the full circle of people who
observe it. CheckPoint 360° reports include recommendations for
professional development to enhance each manager’s job performance.
